Municipal Services

Delivered with a focus on customer service

• Enhance processes to ensure convenient channels to access services
• Achieve internal and external customer service excellence

Effective and efficient

• Review and update organizational structure, policies and procedures
• Seek initiatives to strengthen corporate culture
• Encourage a positive work environment that integrates best practices in health and safety

Respectful of cost and impact to the community

• Enhance corporate information technology
• Continue service level reviews and needs assessments
• Adopt a more robust annual reporting process

Strong Governance

Financial responsibility

• Balance need for services and investment with fiscal restraint
• Seek and pursue grant funding opportunities
• Manage growth through progressive and integrated long-term planning with the public

Enhanced communication

• Boost public awareness and understanding of government process and policy
• Continue to utilize multiple forms of communication to encourage citizen engagement

Transparent and fair decision-making processes

• Increase engagement of citizens
• Review and update governance policies

Positive relationships with other governments, agencies and private sector

• Seek opportunities to collaborate and share resources with neighbouring municipalities
• Maintain productive and respectful relationships with other levels of government and local agencies
• Where appropriate, pursue joint ventures and partnerships

Economic Vitality

Attract, retain and expand businesses

• Update Economic Development Strategy
• Execute Business Retention and Expansion Action Plan
• Complete Official Plan Review ensuring a commitment to a mix of housing types and options

Foster entrepreneurship

• Seek and implement opportunities to enhance entrepreneurship
• Create innovative programs to attract and assist entrepreneurs to establish and grow their businesses

Stimulate tourism and cultural development

• Continue implementation of Tourism Development and Marketing Strategy
• Ongoing implementation of Cultural Plan

Further workforce development

• Collaborate with regional partners for attraction of a diverse workforce
• Work with post-secondary institutions to explore opportunities to accommodate growing sectors

Community Stewardship

Safe and protected

• Continue to evaluate recommendations of the Fire Master Plan
• Provide excellent policing services

Active and healthy

• Implement the Age Friendly Community Action Plan
• Build capacity in recreation and leisure programming to enhance diversity of opportunities
• Continue roll out of the Parks and Recreation Strategic Plan, the Parks Master Plan and the Trails Master Plan

Engaged and involved

• Encourage and strengthen participation in the community by people of all ages
• Create and maintain healthy public spaces that promote equality, social well-being and a sense of belonging
• Facilitate and support a diverse range of community events and festivals that bring people together

Champion the Environment

• Develop a Sustainability Plan with an environmental focus
• Maintain and protect our built and natural heritage
• Advance environmentally friendly initiatives

Sustainable Infrastructure

Maintain existing assets

• Complete condition assessments on all assets on a regular basis
• Continue to build the Asset Management Database
• Balance the allocation of resources between rehabilitation and maintenance

Plan for growth

• Update the Development Charges Background Study
• Implement the long-term servicing strategy for water supply and sewage treatment

Support innovation

• Seek opportunities to reduce energy consumption and its related environmental impact
• Work with partners and funders to improve Internet for businesses, institutions and residents

Provide systems that keep people moving

• Ensure that the Orangeville Transit system is functional, reliable and barrier-free
• Enhance all forms of active transportation
• Continue to improve accessibility of all built infrastructure